Past clients

Municipal Engagements
Universities & Colleges
State Engagements
Organizations & Foundations

Municipal Engagements

Supporting cities, counties, transportation agencies, and local jurisdictions through assessments, investigations, strategic planning, staffing analysis, consent decree implementation, and public safety reform.

  • 21CP was engaged to conduct an independent investigation and evidence-based organizational review addressing specific allegations while also evaluating broader governance, leadership, morale, and accountability structures within the department and city administration. The engagement included document review, stakeholder interviews, and policy analysis to ensure objectivity and transparency. 21CP delivered clear factual findings, along with practical, implementation-oriented recommendations to strengthen trust, internal systems, and organizational effectiveness.

  • 21CP assisted the Milwaukee Police Department and the City of Milwaukee in meeting the requirements of a formal agreement governing stops, searches, and seizures—and, equally important, in building the institutional capacity to analyze performance and engage in meaningful self-evaluation in these areas long after the agreement concludes.

  • 21CP conducted a comprehensive staffing and workload analysis for the Champaign Police Department, evaluating patrol demand, deployment efficiency, and operational performance indicators. The project included developing an interactive data dashboard to provide leadership with ongoing visibility into staffing dynamics and service demand trends. The engagement concluded with targeted, evidence-based recommendations to optimize staffing allocations, improve operational alignment, and support evolving community needs.

  • Following multiple officer-involved shootings in 2024—including the fatal shooting of a 16-year-old—Anchorage engaged 21CP to investigate the factors behind these incidents and develop targeted recommendations on policy, training, tactics, and supervision, with a focus on use of force, de-escalation, and cultural awareness.

  • 21CP is overseeing implementation of a federal consent decree governing the Baltimore Police Department. The decree mandates sweeping reforms to ensure effective, safe, and constitutional policing—spanning policies, staffing, supervision, data infrastructure, and day-to-day operations. Use of force, bias-free policing, and community policing are central to 21CP’s ongoing collaboration with the department and Baltimore’s diverse communities.

  • 21CP consultants served on the federal monitoring team overseeing consent decree implementation for the Cleveland Division of Police. The decree required significant reforms to use of force, internal investigations, accountability mechanisms, stops and detentions, and data practices.

  • Tacoma engaged 21CP to conduct a comprehensive assessment of its police department and chart a course for transformational reform. Working with community, political, and law enforcement stakeholders, 21CP evaluated a full spectrum of policing issues—including use of force, discriminatory policing, officer accountability, hiring and retention, technology, civilian complaints, and crisis intervention. The city subsequently engaged 21CP to support implementation of the final report’s recommendations.

  • Oklahoma City retained 21CP to work with the community and deliver recommendations across seven policing and safety priorities: de-escalation, accountability, crisis response training, mental health alternative response, violence interruption, officer mental health access, and related issues. After delivering a final report, 21CP was retained to support implementation of those recommendations.

  • Bridgeport engaged 21CP to assess its police department and develop recommendations for improvement, with a particular focus on use of force and supervision. Working closely with the department, city officials, and community stakeholders, 21CP produced forward-looking recommendations to elevate the quality of police services and strengthen departmental operations.

  • 21CP conducted an independent assessment of the Cincinnati Police Department’s response to a high-profile incident involving the death of a teenager. The review focused on identifying the policies, practices, procedures, and technologies that contributed to deficiencies in the response.

  • 21CP conducted a climate assessment of the SEPTA Police Department, producing short- and long-term recommendations spanning policies, procedures, operations, and community engagement. 21CP also provided ongoing strategic public safety counsel to department leadership and facilitated strategic planning sessions grounded in the assessment findings.

  • Following neo-Nazi protest activity, 21CP conducted a review to help Evendale and similarly situated smaller jurisdictions develop effective strategies for managing highly charged demonstrations while upholding constitutional rights and ensuring public safety.

  • 21CP was engaged to conduct a comprehensive review and independent assessment of the existing policies, practices, and procedures in the police department’s Organized Crime and Narcotics Unit as well as the Professional Standards Unit. The effort resulted in a recommendations report that detailed operational strengths as well as areas for improvements.

  • 21CP conducted a comprehensive review of the Salt River Police Department, examining organizational and operational concerns across the 85-square-mile jurisdiction that borders four Arizona cities. The engagement produced data-driven recommendations on patrol district boundaries, staffing levels, and deployment strategies.

  • 21CP conducted a staffing and workload analysis for the Knoxville Police Department, producing an interactive operational dashboard and specific recommendations for staffing and operations. 21CP also completed a comprehensive assessment of the department’s culture and recruiting program, delivering real-time training and technical assistance to strengthen recruitment, selection, and hiring of sworn personnel.

  • Raleigh engaged 21CP to conduct an independent review of the Raleigh Police Department’s use of force practices and protest response. Across three phases of work, 21CP completed a rigorous assessment and produced a final report with detailed, actionable guidance for the city and its police department.

  • Aurora engaged 21CP to assess the police department’s policies, procedures, and operations against national best practices—and to provide a roadmap for delivering safe, just, and equitable public safety. Through direct engagement with community, government, and law enforcement stakeholders, 21CP developed evidence-based recommendations tailored to Aurora’s specific context.

  • South Bend engaged 21CP for a comprehensive assessment of its policing practices, focusing on use of force, body-worn cameras, officer accountability, wellness, and bias-free policing. 21CP produced detailed, evidence-based recommendations through close collaboration with community, government, and law enforcement stakeholders.

  • 21CP served as a technical advisor to the Grand Rapids Police Policy and Procedure Task Force, which was convened by the City Commission to examine department policies with potential for racial bias. 21CP provided in-depth expertise on nationwide best practices that promote equitable policing outcomes while supporting effective law enforcement.

  • The Port of Seattle engaged 21CP to assess its police department against national best practices across a wide range of operational areas. Working with a community-based task force, 21CP produced a final report with targeted recommendations—and was subsequently retained to conduct a follow-up audit confirming their successful implementation.

  • 21CP conducted a comprehensive review of Phoenix’s public safety response across more than 200 days of sustained protest activity following the death of George Floyd. The analysis covered every dimension of the response—police, fire, EMS, streets and sanitation—and evaluated cross-agency and mutual aid coordination.

Universities & Colleges

Helping higher education institutions strengthen campus safety through security assessments, community engagement, policy review, event planning, and public safety system design.

  • 21CP assessed Pomona College’s security practices and safety protocols for campus events—ranging from high-profile political gatherings to informal student events—ensuring the college’s approach to risk management reflects both the current threat environment and its core community values. This engagement built on 21CP’s prior work assessing campus safety infrastructure and large-scale event planning.

  • 21CP was engaged to conduct a focused investigation of Delaware Valley University’s outsourced public safety department, evaluating the practices, performance, and alignment of its contracted public safety services. 21CP presented a final report and recommendations to university leadership focused on ensuring public safety services align with community needs.

  • 21CP served as a founding advisor to Johns Hopkins University during the formation of its new campus police department, guiding the adoption of best practices and ensuring seamless integration with existing public safety infrastructure and staff. 21CP also provided expert counsel on security technology implementation and conducted risk assessments for campus facilities and university leadership.

  • 21CP conducted a comprehensive assessment of Temple University’s public safety ecosystem, evaluating physical infrastructure, private security operations, and the university’s coordination with the Philadelphia Police Department. The engagement produced a strategic framework for improving safety both on campus and in the surrounding neighborhoods where students, faculty, and staff live and work.

  • 21CP provided expert support to USC’s 19-member Community Advisory Board, which was charged by the university’s president with making concrete recommendations on campus policing and public safety. 21CP guided the board’s operations, offered subject-matter expertise on safety and community well-being, and assisted with implementing proposed reforms and new initiatives.

  • Long Beach City College—serving over 34,000 students, 1,100 faculty, and 600 staff across two Southern California campuses—engaged 21CP for an in-depth analysis of community safety and well-being. 21CP assessed the college’s public safety system and delivered specific recommendations spanning community engagement, personnel deployment, mental and behavioral health response, physical security, and accountability and transparency.

  • Harvard University engaged 21CP to lead an independent review of campus public safety and community well-being. Through extensive stakeholder engagement, 21CP developed a bold, actionable vision for reimagining public safety at Harvard—one that resulted in concrete change, including the launch of an enhanced public safety dashboard and the creation of a new university advisory body on policing and safety.

  • Drexel University engaged 21CP for a comprehensive evaluation of its police department and public safety services. 21CP led a large-scale community engagement effort reaching hundreds of individuals and translated those insights into a focused set of actionable recommendations for the university and its department.

  • Following on-campus demonstrations and counter-protests in spring 2024, UCLA engaged 21CP to conduct an independent investigation of the university’s public safety response. 21CP established a comprehensive factual record and timeline of events, then delivered targeted recommendations to strengthen the university’s policies, planning, and police operations.

  • Georgetown University engaged 21CP to evaluate its public safety and security model across a complex, multi-campus footprint in Washington, DC, including a major hospital center. 21CP’s assessment produced a final report with prioritized, actionable recommendations spanning immediate needs and long-term strategic enhancements.

  • In the wake of a high-profile officer-involved shooting, Yale University engaged 21CP to conduct a thorough assessment of its public safety department. 21CP examined policies, training, staffing, technology infrastructure, data systems, and management structures—and led a robust community stakeholder engagement process to surface key concerns and co-develop solutions.

  • 21CP evaluated campus safety and security at Carnegie Mellon University, assessing building and infrastructure security alongside the campus police department’s policies and operational practices. The final report delivered targeted recommendations to strengthen safety, improve operations, and drive better coordination across the university’s safety resources.

  • The University of Maryland engaged 21CP to drive implementation of policing and safety recommendations from its public Task Force on Public Safety and Community Policing. 21CP continued to provide ongoing technical assistance to ensure reforms are carried out meaningfully, effectively, and in line with national best practices.

  • George Washington University engaged 21CP to assess campus public safety services and facilitate a series of community and stakeholder focus groups on the viability of proposed changes to law enforcement practices on campus.

  • The University of Michigan’s Department of Public Safety and Security engaged 21CP to help operationalize community-driven recommendations on data transparency, officer recruitment and retention, and community engagement. 21CP translated these priorities into specific, actionable implementation steps tailored to the department’s needs.

  • The University of Oregon engaged 21CP to explore options for improving mental health response on campus, investing in non-police resources, and establishing a new police accountability structure. 21CP’s report incorporated a campus climate analysis of community perspectives on safety and delivered clear recommendations for a reimagined public safety model.

State Engagements

Partnering with state agencies and attorneys general on investigations, oversight, training, accountability systems, and statewide public safety improvement efforts.

  • The California Department of Justice engaged 21CP to assess the Sacramento Police Department’s practices following community unrest tied to high-profile use of force incidents. 21CP delivered detailed, actionable recommendations on use of force policies, supervision, misconduct investigations, civilian complaints, officer recruitment and retention, and stop activity.

  • The New York State Attorney General’s Office engaged 21CP to provide expert guidance during a pattern and practice investigation of a local law enforcement agency. 21CP also provides ongoing counsel to a state division charged with reviewing specific instances of officer misconduct.

  • Vermont engaged 21CP to oversee an independent investigation of an incident at the state’s law enforcement training academy. 21CP worked alongside an independent investigator to ensure the inquiry was thorough, timely, and resulted in actionable insights for strengthening the state’s training function.

  • Minnesota engaged 21CP for a comprehensive assessment of its Bureau of Criminal Apprehension, the agency responsible for investigating officer-involved shootings statewide. 21CP provided targeted recommendations to strengthen procedures, protocols, and organizational management—all aimed at building public confidence in the state’s oversight of these incidents.

  • The Delaware Attorney General’s Office engaged 21CP to investigate an officer-involved shooting and conduct a thorough after-action review. 21CP’s independent analysis addressed both the specifics of the incident and the broader organizational factors that shaped the response.

  • 21CP performed an evaluation of the current police recruit curriculum and its educational assessments through a curriculum mapping framework. The objective was to verify that testing is appropriately aligned with MPTC’s curriculum, that questions are presented consistently and clearly, and that all test-takers can comprehend the questions regardless of language proficiency. Recommendations were made to further enhance and align the curriculum and assessment methods.

Organizations & Foundations

Advising nonprofits, foundations, civic organizations, and private-sector partners on public safety strategy, governance, risk planning, technical assistance, and practitioner-informed policy development.

  • 21CP served as the public safety planning partner for the Philadelphia Soccer 2026 Host City effort, providing staffing analysis, operational coordination, and integrated project management support. The work spans governance and cross-agency alignment, evidence-based staffing and deployment modeling for the Lemon Hill Fan Festival, and citywide operations. 21CP is also developing structured dashboards and execution tools to manage timelines, resource allocation, and accountability—while delivering real-time technical assistance to help City partners turn strategy into action.

  • 21CP partnered with the ADL’s Center on Extremism to facilitate convenings across seven jurisdictions. These two-hour sessions brought together law enforcement, NGOs, and community stakeholders to advance safety planning and election preparedness in the face of potential extremist activity at the polls.

  • 21CP provided professional expertise concerning policing, police legislation, police collective bargaining and related issues to the AFL-CIO’s Racial Justice Task Force (the “Services”) and assisted with the Task Force’s development of its Blueprint for Change. Separately, 21CP has provided security planning and advice for the organization’s national conference.

  • The Joyce Foundation supported 21CP in assisting the Chicago Police Department in operationalizing community policing through a department-wide change management effort to improve community relationships, increase trust with residents, and reduce crime and violence.

  • 21CP provided structured technical assistance and governance support to Eastern Michigan University’s Public Safety Oversight Committee, including implementation planning, stakeholder engagement facilitation, development of training materials, and creation of committee manuals and operational frameworks to strengthen oversight and institutional accountability.

  • 21CP provided ongoing strategic advisory services on law enforcement and public safety issues, offering an operational perspective on policy proposals, election-cycle considerations, and stakeholder engagement. The engagement included consultation, strategic introductions, and guidance to ensure initiatives were informed by practitioner experience and aligned with real-world implementation considerations.

  • 21CP partners and consultants provide ongoing strategic advisory services, partnership development support, and subject-matter expertise on law enforcement and public safety issues. The engagement includes executive-level consultation, representation, educational briefings, and responsive advisory support designed to strengthen institutional capacity and informed decision-making.

  • 21CP conducted an independent analysis of the risks and implications of dissolving the Baton Rouge Police Department, providing organizational leadership with a clear framework for evaluating the decision.

  • 21CP supported the development of national public safety webinars by providing law enforcement expertise on officer wellness, emergency communications systems, and dispatcher support. The work ensured programming reflected current operational practice and practitioner-informed perspectives.

  • Following high-profile safety incidents and growing public scrutiny, Airbnb engaged 21CP to advise on safety, law enforcement, and trust. 21CP helped the company build new systems and approaches to protect guests, hosts, and communities.

  • 21CP partners served as law enforcement technical advisors to multiple network television productions, reviewing scripts and providing feedback to ensure alignment with constitutional policing principles, realistic procedures, and contemporary best practices.